We have provided some of the answers to the common questions. If you have further questions please contact us and we will endeavor to answer your questions.

What is a funeral?
The funeral is a ceremony that celebrates the life of the loved one and allows a time for people to mourn. It provides an opportunity for the survivors and others who share in the loss to express their love, respect and grief. It permits facing openly and realistically the crisis that death may present. Through the funeral, the bereaved take that first step towards emotional adjustment to their loss.

How much do funerals cost?
Cost depends entirely on the goods and services selected by you. You can see the basic costs under the 'Pricing' Tab.Pricing

When will I find out the cost of the goods and services I have selected?
At the time the arrangements are agreed upon, the funeral director must give you a written contract including the total price of the goods and services selected and estimate of any disbursements. The contract must be approved and signed by the person making the arrangements with the funeral director.

What are cash disbursements?
Cash disbursements are payments made by the funeral director on your behalf and might include items such as newspaper notices, clergy honorarium or flowers. Disbursements are charged to you at actual cost.

Can I personalize my funeral service?
Absolutely. This is what Elegant Tributes specializes in. The funeral is a celebration of life. Funeral directors are happy to discuss all options to ensure your funeral is tailored to your wishes. It may be personalized by playing favourite music, by donations in lieu of flowers or by having close friends say a few words during the funeral service.

Why have a public viewing?
Viewing is part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. For more thoughts on viewings see here: VIEWING AND EMBALMING

Why have an obituary notice?
It is helpful to friends and the community to have an obituary notice published announcing the death and type of service to be held. A notice can be placed in a local newspaper or on the Internet.

What do funeral directors do?
Funeral directors are caregivers and administrators. They make the arrangements for transportation of the body, complete all necessary paperwork and implement the choices made by the family regarding the funeral and final disposition of the body.

Funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors also link survivors with support groups at the funeral home or in the community.

What should I do if a death occurs while away from home?
Your funeral director can assist you if a death occurs anywhere on the globe. Contact your local funeral director of choice immediately. They will assume responsibility and coordinate the arrangements for the return of the deceased person to their community. They may engage the services of a funeral director in the place of death who will act as their agent.

What is the purpose of embalming?
Embalming sanitizes and preserves the body, retards the decomposition process, and enhances the appearance of a body disfigured by traumatic death or illness.

Please note that embalming may be required if the deceased is being transported by air to another country where local laws need be observed.

Embalming is less popular than in the past. See some of the reasons here: VIEWING AND EMBALMING

Is embalming mandatory by law?
No. But, the factors of time, health and possible legal requirements might make embalming either appropriate or necessary. The law requires embalming when the body is shipped into or out of Alberta or by public carrier. Embalming the body enables mourners to view the deceased if they wish.

Is cremation a substitute for a funeral?
No, cremation is an alternative to earth burial or entombment for the body's final disposition and often follows a traditional funeral service.

Is it right to make a profit from death?
Funeral directors look upon their profession as a service, but it is also a business. Like any business, funeral homes must make a profit to exist. As long as the profit is reasonable and the services rendered are necessary, complete and satisfactory to the family, profit is legitimate.

Who pays for funerals for the indigent?
Other than the family, there are veteran, union, and other organizational benefits to pay for funerals, including, in certain instances, a lump sum death payment from the Canada Pension Plan.
Most funeral directors are aware of the various benefits and know how to obtain them for the indigent. However, funeral directors often absorb costs above and beyond what is provided by agencies to insure the deceased a respectable burial.

What should I do if the death occurs in the middle of the night or on the weekend?
Our Funeral Directors are available 24 hours a day, seven days a week.

Will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good bye, it's acceptable. They will come when your time is right.

If a loved one dies out of Alberta , can your Funeral Home still help?
Yes, we can assist you with out-of-province arrangements, either to transfer the remains from another province or from another country.

I've decided on cremation. Can I still have a funeral or a viewing?
Yes, quite often some sort of viewing precedes the actual cremation. Your Funeral Home can assist you with the necessary information for a funeral with a cremation following or a memorial service.

Who is legally in control when someone dies?
This is the legislated "Line of Authority" in Alberta (In order of seniority):
- the personal representative designated in the will of the deceased
- the spouse or adult interdependent partner of the deceased if the spouse or partner was living with the deceased at the time of death
- an adult child of the deceased
- a parent of the deceased
- a guardian of the deceased under the Dependent Adults Act, Child Welfare Act or the Domestic Relations Act
- an adult grandchild of the deceased
- an adult brother or sister of the deceased
- an adult nephew or niece of the deceased
- an adult next of kin of the deceased determined on the basis provided by sections 8 and 9 of the Intestate Succession Act
- the Public Trustee
- an adult person having some relationship with the deceased not based on blood ties or affinity
- the Minister of Human Resources and Employment

What are appropriate ways of expressing sympathy?
When a friend has suffered a loss, it’s sometimes difficult to know how to help. Funeral professionals tell us there is no substitute for a sincere, heart-felt expression of sympathy.
Attend the funeral if you can – your presence will be a great comfort to those who are grieving. It’s not necessary to say much – even “I’m sorry” will mean a lot. Don’t try to come up with something profound about life and death, and don’t say “I know how you feel” because everybody experiences grief in their own way.
If you cannot attend the service or visitation, send a sympathy card with a little note and talk about special things you remember about the deceased. Your perspective or story will likely provide family with fresh memories they may not have known.

Other expressions include:
- sending flowers to the service, or a plant to the home
- offer to phone friends and colleagues to notify them of the death
- provide babysitting for the family while arrangements are being made
- pick up relatives at the airport
- provide baking for the reception after the service, or provide a casserole for the family
- offer to answer the door or phone for the family, and keep a record of those who called on the day of the service, offer to stay behind to ensure the house is not empty, as a precaution against theft of memorial contribution.